Guides on repair and device care
Clear instructions and honest assessments from our workshop in Hamburg, so you know what you can check yourself and when a repair makes sense.
Our teams in all 3 stores speak English.
28 October 2026Phone or iPhone Getting Hot? Causes and What You Can Do
Phone or iPhone getting hot? When warmth is normal, how to cool your device down properly, what helps while charging and the signs that tell you a battery is dangerous.
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28 October 2026iPhone Speaker Quiet? How to Clean It Properly and Find the Cause
iPhone speaker quiet? How to clean the speaker and earpiece without damage, check the key settings and tell when there is a fault.
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28 October 2026Cracked Phone Screen? What You Should Do Now
Cracked phone screen? What to do in the first few minutes, what kind of damage you have, whether you can keep making calls and what a screen repair costs.
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Phone Battery Draining Fast? 10 Causes and What Really Helps
Phone battery draining fast? Here's how to find the power hog in a few minutes, check battery health on iPhone and Samsung and spot when only a new battery will help.
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Phone Won't Turn On? 8 Causes and What You Can Do Now
Phone won't turn on? With a charging attempt, a force restart and a call test you can narrow down the cause yourself, with button combinations for iPhone, Samsung and Pixel and a clear answer on when it's time for the workshop.
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09 September 2026Phone Dropped in Water? 7 Immediate Steps That Will Save Your Phone
Phone dropped in water? The first 10 minutes decide between rescue and write-off. These 7 immediate steps give your phone the best chance, plus the 5 mistakes that make everything worse and an honest look at when only the workshop can help.
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01 September 2026Phone Not Charging? 9 Causes and What You Can Do Now
Phone not charging? The 9 most common causes, from lint in the charging port to a faulty battery, with a 5-minute checklist to check it yourself and a clear answer on when it's time for the workshop.
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